We are not legally obliged to provide refunds on goods unless you notify us (in writing or above)within 7 working days following the day of receipt, however as a goodwill gesture we may refund goods returned up to 28 days of receipt subject to approval and a minimum 30% restocking charge. If you wish to return items after the 7 days period please contact us here before sending any goods as prior approval and a return authorisation code must be obtained (include your postcode, product codes and quantities you wish to return).

*Conditions on returning surplus goods.
All goods must be returned in original (re-sealed with clear tape) packaging in a resalable condition. We cannot be held responsible for items you have returned and we therefore recommend you pack them up very well using an insured, signed for service if this is a concern. Thanks for cooperation.